Rotronics specialises in the supply, service and repairs of battery diagnostic technology to many sectors including our emergency services, breakdown organisations, distribution services and public transport fleets. We boast unrivalled expertise in our field and wanted to share with you some reasons why a proactive battery management programme is a necessity, and also some tips on how maintain your customers’ vehicle battery health during this unprecedented Covid-19 crisis.
It may or may not come as surprise, but 40%* of vehicle batteries require attention in one way or another.
*Data taken from 1.3 Million Workshop battery tests result from Rotronics ROBIS portal
Care for Your Workshop & your Customers
A proactive battery management programme within your workshop routines will:
Reduce battery-related breakdowns for your Customers – Increasing customer satisfaction
Increase revenues through early detection of failed batteries
Increase revenues through offering a battery charging service
Minimise the risk of stocked batteries becoming flat and unsaleable
Every vehicle battery that enters your workshop should be tested and charged, according to the diagnostic results
Using the correct diagnostic tester and charging equipment, is key to a successful workshop programme. Ask yourself if you have the correct diagnostic equipment, and is your workshop fully equipped to support your workshop needs?
We have a range of testing platform which delivery the very latest in diagnostic battery and electrical system testing; CPX900 Battery & System Tester, MDW545P start/stop battery tester and the MdX655P.
For diagnostic charging technology, the CTEK MXS25EC, CTEK PRO25SE , CTEK PRO120, and Midtronics MCC70. deliver the very latest in Diagnostic charging & BSU Support, backed up by a full service and spares offering.
For further advice about the best testing and diagnostic options, visit https://www.rotronicsbms.com/product-sector/battery-testers/ and https://www.rotronicsbms.com/product-sector/battery-chargers/
Help your customer better understand batteries
Unless a customer works in our industry, it’s unlikely they will know the life cycle of a battery, and the care that is needed to keep it in a healthy condition. Do you customers know that battery failure is the most common reason for roadside breakdown? If they did, they their awareness of battery healthy would be as much priority as tyre tread and oil consumption.
To help your customer understand battery health, below some key points to educate them on:
Service & Repair
Goodhousing for service and repair is imperative in order to keep your testing and charging equipment in excellent condition and prevent unnecessary costs on replacement equipment. There are plenty of things your technicians can be privately doing to prepare your workshop for when this down-time period is over:
Your Workshop Checklist
Below, we have complied some questions to include on your workshop checklist, to ensure you have a suitable battery management programme to service your customers:
If you answer NO to or have any doubt on how your workshop can benefit from a pro-active Battery management programme. Rotronics, will be more than happy to assist you in providing you with all you need to support your customers, and help you increase your revenue by identifying battery repair and replacement opportunities.
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Based on the length of contract, your ROBIS subscription will need renewing either annually, bi-annually or every three years. If you have a rolling monthly contract, your subscription will be renew automatically.
To find your subscription renewal date, log in to the ROBIS portal and navigate to the dashboard.
Should you need to pay for your subscription renewal with a purchaser order number, please call 0121 526 8185.