Job Vacancy: Sales General Manager

We are looking for a new Sales General Manager to join their team on £30,000 with a chance to earn a favourable bonus. Apply before the closing date on Friday 12th January  2018.

Purpose:

Working within a small team to ensure that we meet our sales targets by attracting new clients and that existing clients’ business is retained and grown within Rotronics by managing the provision of account management services to them, thus ensuring Rotronics maintains its unique market position

To support building the organisation and culture of the site to meet the strategic goals of the business with the emphasis on innovation and new & existing sales opportunities

Main Objectives:

Make a significant contribution to the growth and success of the business by concentrating on new and existing sales pipelines and supporting problem solution, analysis and a range of training applications at our customers on a national level

Identify, implement & maintain your own set of new business/account management plans, seeking opportunities to improve our service delivery & brand and then lead the team to support delivery of all opportunities

Ensure we deliver a consistently high standard of experience for our customers by building, maintaining & championing a culture of customer focus across the site supporting the MD in ensuring all resources are utilised effectively and costs controlled within the site budget

Contribute to organisational transformation, participating in business wide change projects

Responsibilities & Accountabilities:

  • Accountability for your own sales pipelines & the end to end activity involved within the sales process for both new & existing customers – identifying & researching potential clients’/decision makers, prospecting (to include cold calling), developing proposals and pricing solutions & reporting
  • Support the development of the site team to ensure Rotronics wherever possible exceeds, the service delivery commitments to all customers and clients. Working with other group businesses as appropriate
  • Participate in regular effective team meetings, fostering employee engagement and the forum for continuous improvement
  • Responsible for developing and maintaining the CRM Sales database & associated sales processes
  • Responsible for championing, marketing, implementing and maintaining the ROBIS system
  • Balance new product development initiatives/service delivery with cost to serve, remaining commercially focused at all times
  • Support the management in the achievement of all site KPI’s taking appropriate corrective action as necessary. Working with the Account Development Specialist in Planning and delivering the quarterly, monthly, weekly and daily deliverables for the site against agreed objectives
  • Interrogate the available MI to identify opportunities to improve performance and so the new product development initiatives/service delivery we give our customers and clients. Production & presentation of appropriate management reports from SAGE/ROBIS, using site data to update the RO group (Executive/quarterly meetings)
  • Working with the MD in managing sales and marketing campaigns to include:- development and production of campaign mailshot lists, overall running of the company website i.e. posting activity/directing of requests & responsibility for organising and set up of trade events
  • Work alongside the MD to agree financial budgets, which are clear, concise and supported by valid and relevant information which emphasises the benefits to Rotronics & contributes to the delivery of business plans to optimise profitability and opportunities for business growth
  • Support completion of the tendering process ensuring draft and finalised contracts are compliant with relevant business requirements and complying with scheduled timelines
  • Ensure your sales strategy and activity develops and protects the Rotronics & our partners brand
  • Gain an understanding of each client’s individual contractual requirements through the term of their agreement and to support the MD to plan and prepare for client reviews. Ensure that all sales related processes are carried out to the required frequency and completed as per business requirements
  • Adopt safe working practices in line with current Company procedures and to undertake appropriate training in Health and Safety
  • Ensure you have a personal current up to date Development Plan in operation at all times so that appropriate learning and development activities are undertaken for the role

Knowledge and Skills:

  • Goal Orientation
  • Influencing & negotiation skills
  • Strong analytical skills
  • Organising and Problem solving
  • Logical thinking
  • Decision making
  • Excellent inter-personal skills and communication both written and verbal
  • Influencing skills both with internal and external stakeholders – Social Media Exp.
  • Good financial awareness
  • Communication skills
  • Strong focus on Customer Service
  • Persuasiveness
  • Professional and courteous telephone manner
  • Strong ‘report writing’ skills
  • Cost and Financial Management

RO Behaviours:

1. Flexibility and Adaptability
2. Communication
3. Team Working
4. Initiative, Innovation & Continuous Improvement
5. Planning and Organising
6. Business Impact and Influence
7. Customer Focus

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