Technical excellence

Service centre

Professional maintenance and support for your battery management equipment

Our service and repair process is designed to be prompt, affordable and sustainable to maximise your business efficiency.

Our service centre focuses on rapid, reliable maintenance for all your battery management equipment. Our technical engineers bring 15 years of specialist experience to every repair and calibration, handling everything from routine checks to complex diagnostics with precision and care. We achieve 95% customer satisfaction through quick turnaround times and clear communication. We aim to have a repair or calibration ready within 2 working days or receipt.

From initial assessment to final testing, we keep you updated on progress and seek approval before any chargeable work begins. Our key services include:

Calibration

Annual calibration keeps your testing equipment accurate and reliable. We verify all readings against manufacturer standards and provide full certification for your quality records.

Repairs

Full diagnostic assessment and guaranteed repairs for all battery management equipment. Our qualified engineers use advanced testing equipment to restore full functionality, with all work covered by a six-month guarantee.

Training

Practical training programmes built around your workshop needs. We deliver on-site instruction for all equipment, helping your team maximise testing efficiency and accuracy.

Warranty

Your unit is covered by Rotronics 6 Month Repair Warranty cover. This is automatically applied to any parts replaced, giving you complete piece of mind.

"Very good service. prompt repair will definitely use again"

"Excellent service quick and fixed problem straight away"

"Your patience and fantastic communications with this particular case was second to none. Thanks you. A+++ Customer support"

"Excellent service & turn-around time."

"Ellie was very helpful including supporting us with supplying additional documents for customs"

"Very happy with the quick and efficient repair from start of the process to receiving the equipment back"

"Incredible customer service the whole team couldn't do enough for us well done everyone at Rotronics brilliant job."

Work with us

Why choose Rotronics?

Our service centre maintains the highest technical standards, backed by manufacturer training and advanced diagnostic equipment. We clean and test every unit thoroughly, provide detailed service reports and offer ongoing technical support. All repairs carry a six-month guarantee, giving you complete confidence in our workmanship.

When your equipment arrives, our technical team will conduct a thorough assessment and contact you to confirm receipt. We provide clear updates throughout the service process and seek your approval before undertaking any chargeable work. Every piece of equipment undergoes comprehensive testing before return, ensuring optimal performance.

Get in touch

Let’s talk

Need service support?
Lewis, our Technical Service Manager, is available to help.

Submit an online repair form or call our technical team directly for support.