EXP Buy Back Scheme
Form Submitted
Your repair form has been emailed to you
Next Steps
1. Our team will be in touch
Our team will be sending you an email with next steps to get your EXP sent in to us
2. Send your EXP to us
Our team will advise where to send your EXP. When we receive your EXP, we will check it over and then confirm the discount you will receive,
3. Your new CPX-900 will be dispatched
Once your EXP has been checked over, we will then dispatch your new CPX-900 on next day delivery. We aim to get your CPX-900 dispatched the same day that we receive it. Delivery times and constraints may delay this.
Terms and Conditions
EXP-1000 Trade-In Promotion — Terms & Conditions
1. Eligibility
This offer is open to owners of Midtronics EXP-1000 series testers, including the FHD and other EXP-1000 variants, in the UK and Ireland only.
2. How it works
- Dealers must submit a PO to order the CPX-900.
- Rotronics will ship the new CPX-900.
- The dealer’s existing EXP-1000 unit must then be sent to Rotronics at Unit 18, Tortworth Business Park, Tortworth, South Gloucestershire, GL12 8HQ for inspection.
- Once verified, the dealer will receive confirmation of the £200 discount, which will be applied to their invoice.
3. Condition requirements
- The EXP-1000 must be in full working order, powering on and completing a standard test cycle, to qualify for the full £200 discount.
- Units that are faulty, damaged beyond normal wear, or non-functional may qualify for a reduced discount or will not qualify. This is at Rotronics’ discretion.
- Rotronics reserves the right to refuse a trade-in unit that does not meet the minimum working condition and to return it to the dealer at the dealer’s cost.
4. Shipping
- Dealers are responsible for shipping the EXP-1000 to Rotronics.
- Dealers must send their EXP-1000 tester to Rotronics within 10 working days of receiving the new CPX-900. If the EXP-1000 is not received within this window, the dealer will be charged the full price of the CPX-900.
- Dealers sending their own unit are responsible for its safe packaging and for retaining proof of postage; Rotronics is not liable for units lost or damaged in transit to us.
5. Discount terms
- The £200 discount applies only to the purchase of a new CPX-900 and cannot be exchanged for cash, applied to other products, or combined with other active promotions.
- The discount is applied once the trade-in unit has passed inspection; if the unit fails inspection, standard pricing will apply and the dealer will be notified.
- If the EXP-1000 is not received within 10 working days of the CPX-900 being delivered, the £200 discount is forfeited and the dealer will be invoiced for the full price of the CPX-900.
- The discount is applied per matched unit, up to £200 per CPX-900, limited to whichever is lower: the number of EXP-1000s sent in or the number of CPX-900s ordered. For example, sending in two EXP-1000s but ordering only one CPX-900 qualifies for £200 off that one unit, not £400. Ordering two CPX-900s but sending in only one EXP-1000 also qualifies for £200 off one unit only, with the second CPX-900 charged at full price.
6. Ownership
- Once received by Rotronics, the EXP-1000 becomes the property of Rotronics and will not be returned, unless it fails the inspection criteria in section 3.
7. Timescales
- The trade-in EXP-1000 must be returned within 10 working days of the dealer receiving the CPX-900, or full price will be charged (see section 5).
8. General
- Rotronics reserves the right to amend or withdraw this promotion at any time without prior notice.
- This offer is subject to stock availability of the CPX-900.
- Rotronics’ standard sales terms and conditions apply in all other respects.